Privacy Policy for EICOJOYA
Effective Date: January 17, 2025
Welcome to EICOJOYA (“Website”), owned and operated by Eicopharmaceuticals (“Company,” “we,” “us,” or “our”). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with the General Data Protection Regulation (GDPR).
1. Data Controller
The data controller responsible for your personal data is:
Eicopharmaceuticals
Maadi, 29 Al Tawfiq Tower
Mustafa Kamel Square, Street 9
Fourth Floor, Office 406
Email: [email protected]
2. Information We Collect
a) Personal Data
We may collect the following types of personal data:
- Contact Information: Name, email address, phone number, and mailing address.
- Order Information: Billing and shipping address, payment details, and purchase history.
- Account Information: Username, password, and account preferences.
b) Non-Personal Data
We also collect non-identifiable information such as:
- Browser type and version
- Operating system
- IP address
- Usage data, such as pages viewed and time spent on the Website
3. How We Use Your Data
Your personal data is used for the following purposes:
- Order Processing: To process and fulfill your orders.
- Customer Support: To respond to inquiries and provide support.
- Marketing: To send newsletters, promotional emails, or offers (with your consent).
- Website Improvement: To analyze usage data and enhance user experience.
- Legal Compliance: To comply with applicable laws and regulations.
4. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: When you opt-in to receive marketing communications.
- Contractual Necessity: To process orders and provide services.
- Legal Obligations: To comply with legal or regulatory requirements.
- Legitimate Interests: For fraud prevention, security, and website optimization.
5. Data Sharing and Disclosure
We may share your data with:
- Service Providers: For payment processing, shipping, and marketing services.
- Legal Authorities: When required by law or to protect our legal rights.
- Business Transfers: In case of mergers, acquisitions, or asset sales.
We ensure that third-party processors comply with GDPR and provide adequate safeguards.
6. Cookies and Tracking Technologies
We use cookies to enhance your experience and gather analytical data. Cookies may include:
- Essential Cookies: Necessary for website functionality.
- Analytical Cookies: For performance and usage tracking.
- Marketing Cookies: To deliver personalized ads (with your consent).
You can manage cookie preferences through your browser settings.
7. Data Retention
We retain your personal data only for as long as necessary for the purposes outlined in this Privacy Policy or as required by law. Once the retention period expires, your data will be securely deleted.
8. Your Rights Under GDPR
As an EU resident, you have the following rights:
- Access: Request a copy of your personal data.
- Rectification: Correct inaccurate or incomplete data.
- Erasure: Request the deletion of your data (“Right to be Forgotten”).
- Restriction: Limit the processing of your data.
- Data Portability: Receive your data in a machine-readable format.
- Objection: Object to processing based on legitimate interests or direct marketing.
- Withdraw Consent: Withdraw your consent at any time.
To exercise your rights, contact us at [email protected].
9. Data Security
We implement appropriate technical and organizational measures to safeguard your personal data from unauthorized access, loss, or disclosure. These include encryption, secure servers, and regular security audits.
10. International Data Transfers
If your data is transferred outside the European Economic Area (EEA), we ensure adequate safeguards are in place, such as standard contractual clauses or other legal mechanisms.
11. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.
12. Children’s Privacy
Our Website is not intended for individuals under the age of 16. We do not knowingly collect data from children without parental consent.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised effective date.
14. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Eicopharmaceuticals
Maadi, 29 Al Tawfiq Tower
Mustafa Kamel Square, Street 9
Fourth Floor, Office 406
Email: [email protected]
Thank you for trusting EICOJOYA with your personal data.